HOW DO I KNOW IF AN UPDATE IS AVAILABLE?
When an update is available, you will receive a pop-up notification on your Touchscreen. You can also manually check for available updates by going to ‘Settings’ > ‘All Settings’ > ‘Software update’ > ‘Check for update’.
WHAT DO I NEED TO DO BEFORE INSTALLING AN UPDATE?
To perform the update, you need to:
• Turn software updates on by going to ‘Settings’ > ‘All Settings’ > ‘Software update’
• Accept the Terms & Conditions prior to download/installation
• Download the update to your car
• Maintain Wi-Fi or cellular connectivity during the process
• Keep your car locked and alarmed for the installation to begin (for vehicle connectivity and battery energy control system updates only)
• If updating an electric car, unplug the charge cable
HOW DO I PERFORM AN INCONTROL TOUCH PRO UPDATE?
You will receive a pop-up on the Touchscreen when an update is available for download/installation. Once accepted, the download and installation process will begin. The update will not interrupt your driving experience and you can continue to use your car as normal. Upon completion, you will receive a successful installation notification on your Touchscreen.
HOW DO I PERFORM AN UPDATE TO THE VEHICLE CONNECTIVITY OR BATTERY ENERGY CONTROL SYSTEMS?
You will receive a pop-up on your Touchscreen when an update is available for download and, once downloaded, a second pop-up to install the update. Once you start the installation the process cannot be stopped. The installation may take up to 30 minutes. During this time you can access the car but it cannot be driven until the update is complete.
I HAVE ACCEPTED THE DOWNLOAD; CAN I STILL USE MY CAR?
Yes, while the system is downloading you can continue to use your car as normal.
HOW LONG DOES THE SOFTWARE UPDATE INSTALLATION TAKE?
The installation may take up to 30 minutes. You will not be able to use your car while installing vehicle connectivity and battery energy control system updates. You can still use your car when installing an update to your InControl Touch Pro.
HOW DO I KNOW WHEN THE SOFTWARE UPDATE IS COMPLETE?
A notification on your Touchscreen will inform you when the software has installed successfully.
DO I NEED TO HAVE A SIGNAL FOR THE INSTALLATION TO TAKE PLACE?
Yes, you need a mobile or Wi-Fi connection to download and complete the installation.
CAN I STOP THE INSTALLATION ONCE IT HAS STARTED?
No, once the installation has started it cannot be stopped.